FAQ

LYB Membership Frequently Asked Questions

WHERE DO I FIND THE TRAININGS?

Online LYB Video Library:

Log into your Kajabi library with the email and password you created when you registered. https://www.launchyourboxwithsarah.com. If you need to reset your password there is a button to do so on the login page.
Need additional help with accessing the online library? Email sarahsteam@launchyourbox.com

Private LYB Member Facebook page: https://www.facebook.com/groups/1125773657622951/

All of our live trainings will be held in the LYB Facebook group.
Check the Events Tab at the top of the group for dates/times.

HOW DO I CONTACT YOU?

Please email:sarahsteam@launchyourbox.com . Emails are answered within 2 business days but usually much sooner!

CAN MY BUSINESS PARTNER JOIN ME IN THE LYB TRAINING?

Yes! A true business partner can join LYB at a discounted price and have access to both the FB Group and the Library. To request a partner membership purchase link, please emailsarahsteam@launchyourbox.com

HOW DO YOU SUBMIT QUESTIONS FOR THE MONTHLY Q&A LIVES?

https://www.launchyourboxwithsarah.com/group-submissions

Cancellation Policy

To cancel your membership, you can log into the membership portal at at anytime at www.launchyourboxwithsarah.com and cancel your membership.

CANCELLATIONS: Cancellations are effective immediately for the LYB Private Facebook Group. Access to the Training Library will expire at the end of your payment period.

If you need assistance with canceling your account, please email sarahsteam@launchyourbox.com. We respond to all emails within 2 business days.

Refund Policy

Due to the nature of our digital products, we do not offer refunds for digital purchases or training memberships.

If you have any issues receiving your digital products, please email sarahsteam@launchyourbox.com

FAQ